Clients & Testimonials
What Clients say
Tremendous value. They know their business and they communicate clearly and consistently about what they are good at. Their surveys are concise and visually pleasing and my favorite part is that they make it so easy for a patient to leave a review on Google for example. Many of our patients are 45+ years old and don't know how to leave reviews and rater8 cuts out all the steps. The reporting is phenomenal and the quarterly meetings (data reviews) are valuable. Their customer service is very responsive and I cannot say enough good about the people I've met through the process. We are extremely happy with the service.
Implementation is easy
rater8 was the easiest product to set up in my 33-year healthcare career. We really appreciate the ease of implementation and periodic data reviews. rater8 gets to know our business and creates a real relationship – something I’ve rarely seen in healthcare.
The implementation for rate8 was extremely simple and convenient. The rate8 team collaborated with Allscripts and performed the majority of the set up behind the scenes with no effort on my part. I had the opportunity to select survey criteria and customize to ensure optimization for our practice. I have been impressed by the results we have received in just over a month.
It took only an hour of my time to get rater8 up and running – rater8 did all the work for me. I love that you don’t have to be highly technical - the solution is really intuitive for practice administrators and it’s been a great addition to our practice.
The team at rater8 had our practice up and running smoothly in a very timely manner. It required minimal time on my end. rater8 is efficient, helpful and best of all…the surveys are productive getting responses from our patients. We highly recommend rater8.
When we decided to implement rater8, I had some concern about how much of my time it would absorb of my time. All of my worries were quickly relieved. They took the ball and basically handled everything. This was by far the easiest implementation of any application or software that we have ever experienced.
It was very easy to implement rater8 at our practice; they made the transition easy and smooth. They also helped me gain control over our Google listings so we felt more in control of what comments were said about our practice. rater8 was able to generate so many positive reviews that our ratings increased quickly.