Healthcare Reputation Management
Build. Monitor. Respond.

The Most Powerful Online Review Builder

Comprehensive - Patients are encouraged to share their thoughts with others online across all major review sites including Google, Healthgrades, Facebook, Vitals, RateMDs, and WebMD.

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Automated - Our practice management integrations allow you to build your online reviews quickly and in parallel without any work.

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pollin8™ - Let rater8 build you a perfect online image across major healthcare review sites (i.e. Google, Healthgrades, Vitals, Facebook) hands-free.

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Invitations Sent via Text or Email - You set the primary delivery method to get maximum results.

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Build, Monitor, & Respond: Within the rater8 dashboard, you’re able to build, monitor, and respond to third-party reviews in one centralized location.

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Flexible - Build your online reviews across your individual location and doctor listings. rater8 was made for healthcare.

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Damage Control - Negative review left by an unhappy patient? Send all patients to that specific review site to “bury” the negative review.

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Made for Healthcare - Invite patients to leave a review based on their appointment type. We have 35 healthcare-specific questions with over 2 million total patient response data points which are used for healthcare practice benchmarking/improvement.

pollin8™

Healthcare’s first goal-based
online review builder

What’s this mean?

With rater8, you have total control over where your reviews get posted, ensuring a polished and balanced online image across all major review platforms. 

Fully automated. You simply have to tell rater8 what your goals are across three areas:

                 -Reviews (how many you want);

                 -Rating (what’s your target average rating); and 

                 -Recency (how often do you want reviews).

Once you set these goals, rater8’s sophisticated algorithm takes care of the rest.  

Examples: 

Since Google is more prominent than Facebook, perhaps you’d like to prioritize Google and build more reviews there. In this case, you can set the recency for Google to three days and two weeks for Facebook. This means that rater8 will ensure you have a new Google review every 3 days, and it’ll make sure your Facebook has new reviews every two weeks. When it comes to local SEO, recency is an important ranking factor and pollin8™ ensures you’ll rank higher.

Why is this so important?

Who has time to properly manage every review site listing in your enterprise?  rater8 does the thinking for you.

A 20 doctor, 5 location practice where each doctor sees patients at two office locations will have over 100 online listings to manage.  In the example below, rater8 automatically routes patients to the review sites that need reviews most – like Dr. Steele’s Healthgrades listing and Dr. Reynolds’s Google and Vitals listings

Other review building platforms leave it up to patients to choose the review sites on which they want to leave a review. You likely have separate listings for your office locations and doctors, across multiple platforms like Google, Healthgrades, Vitals, etc. Larger practices have hundreds or thousands of review site listings which makes building online reviews efficiently a challenge, if not impossible. This is why we developed pollin8. Other vendors simply let patients choose where they’ll post online reviews. With rater8, you set the goals, and we automatically take care of the rest.

Listings Optimization

Our team of Google My Business consultants is dedicated to helping you create, claim, and optimize your listings. You can choose to manage these yourself, or our experts will do it for you. Creating and managing your listings can often be a headache. We take this work off your plate, saving you time. Plus, rater8 Google My Business consultants ensure that every listing is done to perfection!

Strategy Consults

Routine checkups with rater8’s account management team to help keep an eye on your ratings and to make sure you’re achieving your online reputation, practice improvement, and SEO goals. We provide a full-service package.

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Practice Improvement

Use our analytics dashboard to accurately measure the performance of your patient-facing employees. Improve practice operations, identify star performers and their key competencies, and address employees in need of additional training.

Search Engine Optimization

More patients are searching for physicians online. Our Verified Review Pages and Ratings Badges will instill confidence in prospective patients. We’ll enhance your online image to make you stand out from the competition.

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