Internal, 5-Question Micro-Surveys make feedback short and simple.
Choose from 30+ questions that focus on all aspects of your practice and operations – the doctors, the front desk staff, clinical staff, the check-in process, office cleanliness, and more.
27% Response Rate - Our Micro-Surveys are easy and fun to fill out, leading to high response rates and engagement from patients.
Capture Granular Data at the provider or staff level, allowing you to drill down for insights.
Advanced Reporting & Benchmarking - Data is the lifeline of any medical practice. Compare the performance of your medical practice and providers to your peers. Instantly discover areas of your practice that need improvement and identify trends.
Low Rating Alerts & Service Recovery - If a patient is unhappy with their experience, an email is sent to the office administrator, alerting them of patient concerns. The office can follow up appropriately and proactively address any concerns before a patient posts a negative review online.
Real-time Integrations - View a list of our practice management integrations here.
Measurement is the first step that leads to control and eventually to improvement. If you can’t measure something, you can’t understand it. If you can’t understand it, you can’t control it. If you can’t control it, you can’t improve it.
I really appreciate the insights and feedback rater8 provides over the data reviews. They have provided some excellent and useful insights to help us improve our practice and online presence.
Take control of your online reputation. Build 5-star online reviews across the leading review platforms (Google, Healthgrades, Vitals, Facebook, & WebMD) to attract more patients. Also mitigate 1-star reviews from tarnishing your online image.
More patients are searching for physicians online. Our Verified Review Pages and Ratings Badges will instill confidence in prospective patients. We’ll enhance your online image to make you stand out from the competition.