Grow Your Reputation
Amplify patient voices to grow your practice.
Attract new patients and referrals with a stronger online reputation and watch your practice grow.
Our clients have an average star rating of 4.89 and see a 1,559% average increase in reviews in their first year.
The Review Paradox
Why Your Happiest Patients Stay Silent
Unhappy patients are 3x more likely to leave online reviews unprompted than satisfied ones, leading to a skewed representation of your practice’s quality.
Empower Your Happiest Patients to Leave Reviews
Our clients see an average 5% drop in 1-star reviews in their first year with rater8, proving there are plenty of happy patients out there — they just need to feel empowered to share their experience.
Boost Your Visibility: More Reviews, Better Rankings
Search engines prioritize practices with a high volume of recent, authentic reviews. More reviews signal trust and relevance, improving your search rankings. Consistently gathering feedback helps you stay visible and competitive online.
Online Reviews Are the New Word-of-Mouth
With 61% of patients now prioritizing online reviews over referrals from friends and family, a strong online reputation built on authentic patient feedback is no longer a nice-to-have, but is instead a critical factor in attracting and retaining patients.
Meet Your Growth Goals
rater8 Visibility Engine
pollin8 Review Builder
Drive the right reviews to the right places. rater8’s pollin8 review builder automatically sends review requests based on your goals. With flexible configuration and EHR integration, you’re always in control of where and how you grow your reputation.
AI-Supported Review Responses
Streamline review responses with automated, AI-assisted, HIPAA-compliant responses and customizable templated responses to maintain positive patient engagement. You can also configure responses to be manually created, reviewed, and posted.
Verified Reviews Listings
Boost your visibility in AI-powered search. rater8 builds provider listings with structured data (schema markup), making them easy to find in tools like Google AI Overviews, ChatGPT, and Perplexity. All your patient feedback is compiled into a search-friendly format, so you can remain transparent and show up when and where it matters most.
Listings Management
rater8 keeps your online listings accurate across 60+ directories, helping patients find you wherever they search. With just one update from you, we handle the rest, boosting your SEO, saving your staff time, and ensuring a seamless first impression that builds trust from the very first click.
Testimonials Widgets
Showcase top reviews with rater8’s embeddable testimonials widgets. Highlight 5-star reviews with detailed comments on your homepage or provider pages, improving both SEO and AI search rankings to help patients find you more easily.
Ratings Badge
Add a ratings badge to your provider pages for instant credibility. It links directly to each provider's rater8 Verified Reviews listing and Google Business Profile, helping build trust with patients effortlessly.
Social Media Posting
Let rater8 handle your social proof. We’ll post your best reviews directly to your Facebook page, helping you engage with patients and build trust, all while saving you time.
Employer Reputation
Attract top talent by seamlessly guiding satisfied employees to share their positive experiences on Glassdoor and Indeed after completing an internal survey. This builds an authentic employer brand, showcasing your practice as a desirable place to work.
Become the Obvious Choice for Patient Care
How raVE Helps You Achieve Pervasive Visibility
With raVE, you can:
- Accelerate online review generation across all locations and providers.
- Distribute reviews intelligently to sites that need more attention.
- Optimize your reviews for AI crawlers to get recommended in AI search results.
- Collect valuable internal feedback to support operational improvements.
- Maintain a well-rounded, continuously optimized online reputation.
pollin8 Algorithm
pollin8 strategically directs patients to the sites and listings that need reviews the most, maximizing your online presence without overwhelming patients with multiple links. It’s smart, targeted, and designed to build balanced, impactful feedback across the web.
AI-Optimized
With rater8 Verified Review listings and testimonials widgets, you greatly increase your chances of appearing in AI-powered search results. Both use schema markup to make it easy for AI crawlers and search engines to read and understand your reviews.
Quality Reviews
raVE is fully HIPAA-compliant and built for healthcare. We keep our review requests simple, reach patients within 24 hours after their appointment, and ask questions that get them thinking about their experience so they can provide helpful feedback.
Impact Showcase
Measurable Growth for Practices Like Yours
4.89
Average star rating
35%
Average overall response rate
1,559%
Average increase in online reviews in the first 12 months
805K
Online reviews posted per month
Case Study
How Sports Medicine & Orthopaedic Center grew their patient reviews 1,020% by ditching QR codes
2,072
reviews built in first year
4.87
average star rating
The Problem
Sports Medicine & Orthopaedic Center (SMOC) had earned a strong reputation in their community for delivering high-quality orthopedic care, but that credibility wasn’t reflected online. While some newer physicians were proactive about collecting reviews using QR code cards, these efforts varied by provider, and weren’t part of a broader strategy to attract more patients.
The Solution
rater8 provided SMOC with the automated, hands-off solution they needed to collect verified patient reviews via SMS and email, meeting patients on their preferred channels without adding to the team’s workload. Additionally, rater8’s HIPAA-compliant, AI-assisted review responses helped SMOC engage with patients in a timely and personalized way.
FAQs
Everything you need to know to get started.
rater8’s secure platform makes it easy to monitor, manage, and elevate your reputation across the web.
If I generate more reviews, won’t that just bring our star rating down?
Not at all! In fact, 97% of reviews generated through rater8 are 4 or 5 stars. We make it easy for happy patients to share their positive experiences, helping you build a stellar online reputation.
How does rater8 handle especially rude or untrue reviews?
You can dispute inappropriate or untrue reviews directly with the review site. While rater8 doesn’t suppress or remove reviews, it helps you collect a high volume of positive feedback to offset any negative comments.
What makes rater8’s review-building process unique?
Our pollin8 algorithm streamlines the review process with a simple, one-click workflow. Patients can quickly submit feedback, which is then automatically directed to the review sites that need it most—minimizing friction and maximizing positive feedback.
Can I prevent a patient from receiving multiple review requests?
Yes! With rater8, you can set up blackout periods to avoid over-messaging. Many clients choose a 45-day interval to ensure patients aren’t asked to leave reviews too frequently.
How soon after an appointment does a patient receive a review request?
Review requests are sent in real time after a patient checks out, giving them the opportunity to leave feedback within minutes of their visit.
How are review requests and surveys sent to patients?
Requests can be sent via email or text message, making it easy for patients to respond in the way that’s most convenient for them.
Ready to start growing your authentic online reputation?
Join practices seeing 300% more reviews in 90 days.






























