Careers

As an Implementation and Support Analyst, you will be a critical part of our team, helping to get clients up and running on our cloud-based software. Day-to-day, you will be responsible for:

• Working remotely with our clients to understand their unique operating needs and configuring our rater8 solution to meet those needs
• Developing and managing client implementation plans and schedules.
• Creating clear and compelling client communications and training materials
• Collecting client data necessary for implementation
• Conducting online training for clients on how to use the rater8 software
• Managing various operational projects to support the company’s growth

For you to be a great candidate, you should be:

• An excellent communicator – you are a great writer and comfortable speaking with all levels of employees – friendliness is a must!
• Able to think on your feet and be a confident problem solver
• Highly organized and detail oriented
• Naturally curious
• Interested in cool software and able to easily learn new technology
• Solid skills in Microsoft Office
• Bachelor’s degree or equivalent experience – past implementation/support experience is a plus
• Proactive and interested in a fast-track career with tremendous opportunity for growth

What You’ll Get

• An amazing foundation to build your career, widen your skills and expand your responsibilities as our organization grows
• Ongoing coaching on customer support techniques and industry trends from the VP of Marketing and Consulting Services and the CEO
• Competitive base salary
• Generous benefits and work from home flexibility

As a Sales Development Representative, you will report to the VP of Sales and will be a critical part of our sales team, helping to generate sales leads and move them through the pipeline.  Day-to-day, you will be responsible for:

• Researching, identifying, and tenaciously generating weekly new opportunities
• Contacting prospective clients through cold calls and emails
• Setting up product demo calls between prospective clients and the VP of Sales
• Accurately tracking lead generation activity and prospective customer interactions in Hubspot
• Attending conferences with VP of Sales (or solo once you get the hang of it) to demo our product and generate leads
• Following up with leads post-conference to convert them into sales
• Staying up-to-date on product pricing, features and benefits
• Achieving monthly sales goals

We want to talk to you if you:

• Are an exceptional communicator with strong interpersonal, persuasion and listening skills
• Are highly self-motivated, disciplined and driven
• Resourceful and able to learn new products and processes quickly
• Are able to think on your feet and a confident problem solver
• Highly organized and detail oriented
• Interested in cool software and facile with technology
• Proactive and interested in a fast-track career with tremendous opportunity for growth
• Love the vision of our business and are a cultural fit
• Are disciplined in meeting targets and ready to work hard
• Have earned a Bachelor’s degree or have equivalent experience and  1-4 years of past sales experience

What You’ll Get

• An amazing foundation to build your sales career, widen your skills and expand your responsibilities as our organization grows
• Ongoing coaching on sales techniques and industry trends from the VP of Sales and the CEO
• Competitive base salary and uncapped commission on the business you generate
• Generous benefits and work from home flexibility