Industry News
Did it seem like no patients visited your website on August 23rd and 24th? Well, apparently Google has “misplaced” the Search Console data for these days. The good news is that patients did visit your website. The bad news is the data won’t be replaced or backfilled.
Were your practice and doctors posting LinkedIn stories? Unfortunately, LinkedIn has decided to suspend its Stories feature on September 30th. It looks like replicating Snapchat and Instagram Stories didn’t pan out as well for the professional site. What’s next? Link Lok?
When it comes to patients finding you online, SEO is important. Moz, one of the best resources for all things SEO, shares 5 free Google tools to upgrade your SEO strategy. Tools 1 and 5 are the most useful for medical practices, unless you happen to sell aesthetic products or creams, in which case all 5 tools are useful.
Blog
Did someone leave a malicious or untruthful review for one of your doctors on Google, Healthgrades, or Vitals? Fear not, we created a simple guide on how to flag and remove those reviews.
New Features
Enterprise users now have full API access to all reviews data! This means a rater8 client can get a real-time, complete download of all rater8, Google, Healthgrades, Vitals, and WebMD reviews. Practices can now create their own internal dashboards and reports, slicing and dicing reviews data any way they wish.
A new “Reviews Growth” report is now available in the Advanced Reporting module, allowing practices to effectively and seamlessly monitor their reviews as they build a perfect online image.

Webinar
Are you a LUGPA member?
If so, attend our upcoming panel webinar! Join LUGPA peers for this rater8-sponsored Food For Thought program on Wednesday, September 22, at 3:00 PM Eastern. Listen to a panel of experienced healthcare CEOs and marketers discuss the marketing strategies and tips they’ve employed at their practice this year, and the ways they’ve built their practice’s brand online and offline.
If you can’t make it, or if you want to get caught up on our latest webinars, check out our YouTube channel!
Awards
We’re excited to announce rater8 has been awarded Capterra’s:
Best Ease of Use – Reputation Management Software (2020)
Best Value – Reputation Management Software (2020)
Read our 5-star reviews to see why thousands of physicians and practice administrators choose rater8 to build online reviews and capture patient feedback!

