News

rater8 and CODE Technology Partner to Create a Comprehensive View of Patient Satisfaction and Clinical Outcomes

rater8 and CODE Technology partner to create a comprehensive view of patient satisfaction and clinical outcomes
Written by

Emily Manuel

Published

July 15, 2025

Share:

Partnership Between Patient-Reported Outcomes (PROs) and Healthcare Reputation Management Specialists to Support Patient Acquisition and Compliance and Streamline Operations 

MONTVALE, N.J. — July 15, 2025 — rater8, a leader in healthcare reputation management, today announced a partnership with CODE Technology, a leading managed services provider of patient-reported outcomes (PROs) collection and reporting. Looking holistically at patient satisfaction data with clinically validated, structured insights into post-procedure patients’ health outcomes, symptoms, and quality of life strengthens the credibility of patient feedback, enhances provider performance analytics, and supports value-based care initiatives.

“rater8 shares our commitment to helping practices grow strategically,” said Breanna Cunningham, Founder & CEO of CODE Technology. “They help practices stand out in an ever-changing digital landscape, and we make sure practices meet patient-reported outcomes reporting requirements without pulling staff away from patient care. Together, we’re solving two of the biggest challenges practices face: standing out in a crowded market and delivering measurable, value-based care.”

This partnership offers healthcare organizations a timely solution for growth and compliance, as key CMS requirements tied to value-based care and quality reporting are now mandatory for inpatient practices and are in a voluntary phase for outpatient settings. This provides practices with a low-risk opportunity to test workflows, optimize patient engagement, and begin tracking outcomes before mandatory reporting begins in 2027.

“We share the same mission and approach, which made this partnership a natural fit,” said Evan Steele, Founder & CEO of rater8. “We’re both focused on helping healthcare organizations stand out and succeed, without creating extra work for their IT teams. Together, we’re making it easier for practices to stay compliant, amplify patient voices, and support their providers as they grow.”

Recognizing the need for actionable strategies around both CMS readiness and practice reputation, CODE Technology and rater8 are co-hosting a webcast for healthcare practice leaders and quality teams discussing how outcomes data and patient sentiment can drive growth, elevate care, and prepare them for increasingly demanding reporting requirements. Details and registration can be found here.

About rater8

rater8, the healthcare industry’s leader in online reputation management, provides SaaS solutions that help medical practices attract more patients by effortlessly cultivating five-star reviews on leading sites and gathering real-time patient feedback. Based in the United States, rater8 is a rapidly growing healthtech innovator serving hundreds of practices and hospitals of all sizes and specialties. Learn more at rater8.com.

About CODE Technology 

CODE Technology is a full-service patient-reported outcomes vendor, purpose-built to help healthcare organizations meet quality reporting requirements and use outcome data to improve care. CODE handles everything from patient outreach to data reporting—ensuring high capture rates with no burden on clinical teams. Learn more at codetechnology.com.

Media Contact

Danielle Dougan
Connexa Communications
C: 610.639.5644
[email protected]

Gina Foster
Director of Marketing, CODE Technology
[email protected]

How Community Health Centers of the Central Coast nearly doubled Google Business Profile views by growing their online reviews 40x
How OrthoGeorgia turned 65 years of great care into 4.7+ star ratings across every provider and location
Cardiovascular Consultants Medical Group rises to the top of AI search after increasing their monthly online reviews by 53x with rater8
How Cardiovascular Logistics conquered local and AI search results
Building excellence from the inside out: How IMP grew online reviews by 1,961% and became a “best doctor” in Google’s AI Overviews
How rater8 propelled Urology for Children to the top of AI search results
Emily Manuel
Emily is rater8’s marketing communications manager, specializing in branding, content strategy, and digital storytelling. With three years of B2B SaaS experience in healthcare tech and certifications in HubSpot Content Marketing and Google AI Essentials, Emily shares insights that help practices improve their online reputations and stay ahead in the new era of AI-driven patient search. Her work has been published by Electronic Health Reporter, Medical Economics, and HealthITAnswers.

Follow rater8 for more insights

Recent Articles

Person using a smartphone over a map with location pins, illustrating Google local search.
Why Does Google’s Local Pack Look Different? What’s Changing in 2026
Google is bringing local provider recommendations into AI Overviews and AI...
AI tools including ChatGPT, Gemini, Claude, and Perplexity alongside a person using a smartphone to search for healthcare information.
AI Is Making the Referral: 4 Things It Checks Before Recommending a Doctor
AI is increasingly influencing how patients find and compare doctors. Discover...
Man using a smartphone to search for healthcare provider information online.
How Accurate Listings Strengthen Online Visibility and Simplify the Patient Search Journey
Accurate provider and location information does more than prevent patient frustration....

Create an account to access this functionality.
Discover the advantages