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May 2024 Buzz Featured Image

Testrater8’s May 2024 Buzz Newsletter

rater8’s May 2024 Buzz Newsletter

rater8 Generates Impressive NPS

rater8 recently conducted a survey to assess our net promoter score (NPS), and we’re thrilled to share that we achieved a score of 92!

This remarkable score is a testament to the high level of satisfaction among our clients and our dedication to providing white-glove customer service across all facets of our platform.

Infographic showcasing rater8's 2024 net promoter score

Campbell Clinic Orthopaedics: A Reputation Management Success Story

Prior to adopting rater8, Campbell Clinic found itself frustrated with an online image that did not fully align with their award-winning reputation and a non-healthcare-focused reputation management vendor unequipped to meet their needs. Leadership at Campbell Clinic knew they needed a stronger, healthcare-specific solution.

By the end of their first year with rater8, Campbell Clinic saw a 443% increase in online reviews, with 92% being 5-star ratings, accurately reflecting their high standard of patient care.

Our Next Quick Buzz is Happening Soon!

Excited about rater8’s hands-free solutions, but can’t squeeze in a full demo? Join us Thursday, May 23, at 1:00 PM ET for a 15-minute Quick Buzz session with Senior Solutions Consultant, Jen Marcos.

What to Expect

  • Learn how your healthcare organization can effortlessly build 5-star patient reviews with rater8’s top-rated reputation management solution.
  • Understand the pivotal role online reviews and patient feedback play in shaping a perfect online image for your practice.
  • Get personalized insights and answers to any questions or concerns you may have live during the session. Don’t miss out!

Welcome New Clients

Please give a warm welcome to the medical groups that joined the rater8 hive in April!

Logos of medical practices that joined rater8 in April 2024

On the Blog

Learn about the role benchmarking plays in the healthcare industry, the data points rater8 collects from practices nationwide, and what benchmarking success could look like for your organization.

READ: Benchmarking Patient Experience: What Really Drives Satisfaction?

Take a deep dive into strategy consultations with rater8 and the treasure trove of insights used to enhance both a practice’s operations and online reputation.  

READ: What to Expect From a rater8 Strategy Consultation

Catch this webinar replay to discover essential strategies for attracting new patients, building trust, and effectively managing your organization’s online presence.  

WATCH: Crafting Your Practice’s Narrative

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