In this rater8 webinar presented in collaboration with athenahealth, learn why securing a powerful reputation management solution is not only an important addition to any healthcare organization’s tech stack, but a necessity to fuel patient acquisition efforts and operational improvements in today’s modern age.
Topics covered include:
- How North Florida Bone and Joint Specialists and Heart and Vascular Care cultivated online reputations to match their stellar real-world ones.
- Practical strategies for using patient feedback data to gain operational insights and improve the patient experience.
- How athenahealth and rater8 integrate to create a seamless, hands-off, 5-star review generator.
Watch the full webinar replay below!
Speakers:
Kate Hopper, Senior Client Success Manager II
rater8
Kate Hopper has been a Client Success Manager with rater8 for five years. She’s helped hundreds of practices optimize their reputation management strategies, ensuring clients get the most out of rater8’s patient feedback solutions.
Carroll Papajohn, MSHA, MBA, Executive Director,
North Florida Bone and Joint Specialists
Carroll Papajohn is an experienced and driven healthcare executive with a passion for empowering physicians to grow their practice through the uncertainty of today’s healthcare landscape. He currently serves as the Executive Director of North Florida Bone and Joint Specialists, an independent group of 11 orthopedic surgeons located at the Andrews Institute in Gulf Breeze, Florida. He holds an MBA and an MSHA from the University of Alabama at Birmingham and a BA in History from Dartmouth College.
Cheyanne Reyome, Former Marketing Manager
Heart and Vascular Care
Cheyanne Reyome is a seasoned Marketing Manager with a diverse academic background in journalism, health sciences, and healthcare administration. Her expertise lies in crafting strategic communication initiatives that resonate with diverse audiences, leveraging her Master’s degree specialization in healthcare administration and public health. Collaborating with various organizations, Cheyanne ensures marketing messages are inclusive and accessible to all demographics.
