2021 rater8 Practice Excellence Awards
Announcing the winners of the 2021 rater8 Practice Excellence Awards, where our clients are recognized for going above and beyond in creating the best patient experience possible!
Unfortunately, we couldn’t hand out awards to all of our clients, so we narrowed it down to the highest-rated practices (small, medium, and large), doctors, advanced practitioners, and office staff based on internal ratings collected by rater8 surveys. Visit the rater8 blog to see who won!
rater8 Named G2 High Performer & More
Tech marketplace G2 recently named rater8 a High Performer for Spring 2022, in addition to awarding us Best Support and Easiest To Do Business With. We are thrilled to receive our first G2 awards! Our thanks go out to our clients; while we work every day to help polish their online reputations, they are generously returning the favor with 5-star reviews! Check out more of rater8’s accolades on our testimonials and awards page.



Upcoming Panel Webinar

Medical Practice Customer Service Strategies: How to Make (Almost) Everyone Happy
Join rater8, North Carolina Medical Group Management Association (NCMGMA), and North Carolina Medical Society Foundation (NCMSF) for a free Lunch & Learn Webinar on Tuesday, June 21 at noon ET!
Experienced healthcare leaders will share tools and strategies they use in their medical practices to improve the patient experience and effectively interact with unhappy patients. Attendees will also learn how powerful it is to collect, interpret, and act on patient satisfaction data to make (almost) every patient happy.
In this 60-minute, interactive panel webinar, you’ll learn:
- How to build a culture of customer service within your organization through a common language shared between administration and staff.
- Techniques you and your staff can use to recognize opportunities for an improved patient experience.
- How objective data regarding the patient experience can be used to create better experiences for future patients.
Webinar Panelists

Ron Chorzewski
Chief Executive Officer
Midlands Orthopaedics & Neurosurgery

Bradley Scheel
Experienced Healthcare Leader

Melissa Kale
Practice Administrator
Catawba Pediatric Associates
When: Wednesday, June 21, 12:00-1:00 pm Eastern via Zoom
New on the Blog

So, someone else owns your Google Business Profile listing. Fear not! We’ve put together this step-by-step guide to help you claim, verify, edit, and even build listings from the ground up.
READ MORE

rater8’s most recent webinar shares how medical practices can use key performance indicators to track and improve their marketing. A recording of the webinar and additional resources are available now!
READ MORE

Millennials represent 35% of the workforce and change jobs more frequently than any other generation; 21% have switched jobs in the last 12 months. We recently asked our team to share what it is about rater8 that makes them stay.
READ MORE

Many medical practices are ignoring the ultimate content marketing tool: patient testimonials. Learn why “social proof” like testimonials, reviews, likes, shares, and retweets are key when it comes to enhancing your online presence and reputation.
READ MORE

Can’t get enough buzz? In addition to hitting your inbox every month, the Buzz Newsletter is now available on the rater8 blog!
READ MORE
Conferences
The rater8 team enjoyed seeing you at the 2022 Healthcare Marketing & Physician Strategies Summit and the North Carolina and New Jersey MGMA 2022 Annual Conferences!
Next week, join us at the Florida MGMA 2022 Annual Conference beginning Thursday, June 22.
Rounding out the month, be sure to visit us at the New York MGMA 2022 Annual Conference beginning Thursday, June 29. rater8’s Jen Marcos will present “Online Reviews & Google Profiles: Marketing & Reputation Management 101 for Practice Admins” at NY MGMA on Friday, July 1, at 8:30 a.m. ET — don’t miss it

Welcome New Clients
Here are a handful of new medical practices joining the rater8 hive in June 2022.

