CMS is raising the bar on patient-reported outcomes, and many private practices and ASCs are seeking clarity on the requirements. At the same time, patient experience and online reputation are more influential than ever. This session cuts through the confusion and shows how leading organizations are using patient-reported outcomes (PROs) and patient reviews to stay compliant, win patients, and grow — without adding work to already-stretched teams.
Join rater8’s Founder and CEO, Evan Steele, and CODE Technology’s Founder and CEO, Breanna Cunningham, as they show how leading organizations are using patient-reported outcomes (PROs) and patient reviews to stay compliant, win patients, and grow — without adding work to already-stretched teams.
Topics covered include:
- Pinpoint the steps needed now (yes, now!) to meet CMS PROs mandates like the THA/TKA PRO-PM — before deadlines impact reimbursement.
- Navigate a crowded landscape of vendors, EHR tools, and DIY approaches — and spot the red flags that put compliance, performance, and reputation at risk.
- Translate PROs and online feedback into measurable gains in compliance, growth, and patient trust, turning what feels like a requirement into a competitive advantage.
If you were unable to join us for the webinar, check out the recording below!
Speakers:
Evan Steele, MBA, Founder & CEO, rater8
Evan’s career in healthcare technology spans 25 years. He was a medical practice administrator for nine years before becoming the Founder and CEO of SRS Health, an electronic health records company focused on specialty physician practices. His focus on software ergonomics and his passion for customer service enabled high volume specialty physicians and practices to operate at peak efficiency. Evan brings that same dedication to rater8, the leader in healthcare reputation management.
Breanna Cunningham — Founder & CEO, CODE Technology
Breanna Cunningham is the Founder and CEO of CODE Technology, a leader in outsourced PRO collection known for industry-leading capture rates — with no workflow disruption or IT burden.
