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rater8 Expands Capabilities in Reputation Management to Include Social Media for Healthcare Organizations

rater8's new social media management suite helps healthcare teams create, schedule, manage, and measure content across all major social media platforms
rater8 Expands Capabilities in Reputation Management to Include Social Media for Healthcare Organizations
Written by

Emily Manuel

Published

September 28, 2026

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New social media management suite helps healthcare teams create, schedule, manage, and measure content across all major social media platforms

AUSTIN, TX — September 28, 2026 — rater8, the leader in healthcare reputation management, today announced a major expansion of the rater8 Visibility Engine (raVE) platform with comprehensive social media management tools. rater8 now gives healthcare organizations a centralized way to manage their social media presence across multiple channels.

With the expanded functionality, healthcare teams can create and schedule content, manage approvals, respond to comments and messages, and track performance without logging into each social platform separately. Content can be published across Apple Business Connect, Facebook, Google Business Profile, Instagram, LinkedIn, TikTok, and organization websites from a single calendar.

The launch supports the growing need for healthcare organizations to include social media as a crucial component of their online reputation strategy. Patients form impressions from reviews, search results, social channels, and AI-powered tools like ChatGPT, which pull from publicly available content. According to rater8’s 2026 Patient Choice Report, 30% of patients who searched for a new doctor in the past year cited social media as an influence on their decision. For healthcare organizations that take their reputation seriously, an active, consistent social presence influences how they are seen, trusted, and chosen.

rater8 Social Calendar

“Patients are getting a feel for a healthcare organization long before they walk through the door. Social media plays a part in that first impression, but it can be tough to manage,” said Evan Steele, Founder and CEO of rater8. “rater8 gives teams a simpler way to stay present, engage with their communities, and understand what’s working without creating more work for busy staff. Healthcare teams shouldn’t have to jump between six different platforms just to keep their social presence active and consistent.”

Social media management tools are now available to all clients on the raVE platform. To learn more, please visit https://rater8.com/social-media-management/.

About rater8

Founded in 2015 and based in the United States, rater8 is a leading provider of healthcare reputation management. Built exclusively for healthcare, the raVE (rater8 Visibility Engine) platform delivers serious reputation, visibility, and insights that empower providers to put their online reputations to work. raVE gathers authentic patient feedback to strengthen healthcare organizations’ local and AI-driven search discoverability, and offers a clear view into the patient experience to identify operational improvements. Recognized for its award-winning customer service, rater8 is committed to providing meticulously intelligent reputation management that scales healthcare organizations from the inside out. For more information, visit https://rater8.com/.

Media Contact

Erica Camilo
Connexa Communications
C: 610.639.5644
[email protected]

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Emily Manuel
Emily is rater8’s marketing communications manager, specializing in branding, content strategy, and digital storytelling. With three years of B2B SaaS experience in healthcare tech and certifications in HubSpot Content Marketing and Google AI Essentials, Emily shares insights that help practices improve their online reputations and stay ahead in the new era of AI-driven patient search. Her work has been published by Electronic Health Reporter, Medical Economics, and HealthITAnswers.

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