rater8’s August 2021 Buzz Newsletter

Industry News

Has your medical practice experienced a recent dip in organic website traffic? It could be Google-related. Learn more about the July 2021 core update.

Historically, Google rolls out a core update every few months to update its search ranking algorithms. These updates can be good or bad depending on your website, online reviews, and the content you publish.


Have you experienced a sudden, temporary loss of Facebook reviews? Check out our blog to learn more about this ongoing Facebook glitch affecting medical practices.

How can I improve my medical practice? Quant or Qual? And what’s really important when it comes to data? We answer all your questions in our Data-Driven Practice Improvement Q&A.

New Features

Within the rater8 Analytics Dashboard, you can now easily respond to Google Reviews with randomized, HIPAA-compliant templates in just two clicks. This allows you to make the patient feel heard and play to Google’s search ranking algorithms (remember the new core update mentioned earlier).


Are you an orthopedic practice administrator, marketer, or surgeon?

If so, join us on Thursday, August 19, at 2:00 PM Eastern for our “Online Reviews & Google Profiles: Marketing and Reputation Management 101 for Orthopedic Practice Administrators” webinar.

You’ll hear experienced healthcare CEOs speak about the importance of online reviews and robust Google My Business (GMB) profiles.


“Extremely valuable. rater8 has been very thoughtful during the coronavirus pandemic to include flexibility, and above & beyond customer care.”
Tracey Reid
VP of Business Development, Georgia Spine and Orthopaedics
“Tremendous value. rater8 know their business and they communicate clearly and consistently about what they are good at. Their surveys are concise and visually pleasing, and my favorite part is that they make it so easy for patients to leave reviews on Google. For example, many of our patients are 45+ years old and don’t know how to leave reviews, and rater8 cuts out all the steps. Their customer service is very responsive, and I cannot say enough good things about the people I’ve met through the process. We are extremely happy with the service.”
Elizabeth Noell
Practice Administrator, Wellness Dallas
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