Healthcare Reputation Management
& Marketing Blog

rater8 works closely with leading review platforms like Google, Facebook, Healthgrades, Vitals, and Yelp. One of the most common questions we get is: "What can you do about Yelp? I have hundreds of Yelp reviews, but most are hidden." This is a common occurrence, and you're not alone. In this article, rater8 explains what you can do about Yelp and why you should focus on Google My Business.

Need to delete a Google review? This article reveals the steps you can take to delete Google reviews and mitigate the long-term risks of negative online reviews.

Many medical practices use patient satisfaction surveys to improve the quality of their care, but how many succeed? In this article, rater8 takes a close look into why some patient satisfaction surveys fall flat and fail to deliver value to medical practices.

Employee performance management is key to delivering high-quality patient care. How can you more effectively manage your medical staff? We reveal what processes you can implement to start seeing better results and higher patient satisfaction.

Google Ads are expensive, and it’s very easy to drain your marketing budget quickly…without any results. Pouring money into a paid ad campaign that’s destined to fail isn’t a sound growth strategy. In this article, rater8 offers more effective options.

Asking patients for online reviews doesn't have to be difficult or tedious. In fact, soliciting online reviews from patients can be quick and painless. We'll show you the strategies that work and the ones that don't, so you can quickly build your online reviews and attract more patients online.

Need to remove a Google My Business listing? rater8 guides you through the steps to close duplicate listings or mark your business as permanently closed.

Learn how to add and remove photos from your Google My Business listing to optimize your profile and attract more online visitors.

Historically, most medical practices grew their patient volume through word-of-mouth referral. However, in an increasingly digital world, more and more patients are finding their medical providers through online search. In this article, rater8 shares how patients find their doctors online and what doctors can do to optimize their online presence.

Learn how to manage users within Google My Business. Control user permissions across owners, managers, and communication managers.

Having a strong Google My Business profile is critical for doctors and medical practices, but how many listings should doctors have? rater8 breaks down the pros and cons of having multiple listings.

Measure your Google My Business success with Google Insights. Take advantage of Google's robust reporting capabilities to track your website visits, calls, and customer actions.

Need help with your Google My Business account or listing? The Google My Business support team is standing by to answer your questions via phone call, email, or chat!

Claim your Google My Business profile to edit and optimize your listings. rater8 will guide you through the steps to claim ownership and help your profile stand out from the competition.

The patient experience extends far beyond the exam room. rater8 analyzed over 100,000 patient surveys from across the U.S., hoping to identify recurring trends in patient experience and patient satisfaction. We compiled a list of the most commonly raised concerns, and in this article we discuss how to address them in your medical practice.

Most doctors and medical practices have encountered an unsatisfied patient who leaves a nasty online review. This negative review is now displayed online indefinitely for the world to see. Bad online reviews are inevitable, but you're in luck! rater8 reveals several tips to proactively address bad online reviews.

As patients continue to flock to the internet in search of medical information and physician recommendations, traditional marketing dwindles in importance. The internet now holds the potential to make or break your practice and your new patient volume. It is imperative that all aspects of your practice’s online reputation are carefully considered and well-crafted. rater8 reveals what a strong reputation management strategy entails.

Your website is an integral part of your orthopedic practice’s marketing strategies and online reputation efforts. First impressions matter! In this article, we’ll share 10 useful tips for building a website that converts online visitors into patients. These actionable tips will enhance your online visibility and help your practice’s website reach its full potential.

When searching for information about a physician recommendation, first impressions are often the deciding factor: people typically turn to Google to validate a doctor recommendation online before making an appointment. Learn how your Google My Business profile can work for or against you.

It’s no surprise that Google reviews are invaluable in today’s ever-expanding field of digital marketing. A staggering 91% of all internet searches worldwide are entered into Google. Learn how medical practice skyrocketed their Google reviews in just two months with rater8.