Healthcare Reputation Management
& Marketing Blog

rater8 presents the latest news in healthcare reputation management and practice improvement in the September 2021 issue of the Monthly Buzz Newsletter.

When our clients run into the problem of a disgruntled patient "spamming" malicious reviews across Google, Healthgrades, and Vitals, we share this guide with them so they can remove the reviews.

rater8 presents the latest news in healthcare reputation management and practice improvement in the August 2021 issue of the Monthly Buzz Newsletter.

The patient experience doesn’t begin when they walk into the exam room. It begins the moment they walk in the door, starting with the receptionist and the waiting room. Patients often dread the waiting room, but small enhancements can improve the patient experience and drastically reduce negative feedback.

What is healthcare reputation management? And how does it lead to increased practice profitability and patient volume? rater8 explains the importance of physician reputation management and why it should be a medical practice's number one marketing focus and priority. Learn how doctors can enhance their online image and build a stronger online reputation.

If you’ve ever asked yourself how you can improve your medical practice, congratulations! You are one step closer to incorporating patient feedback to affect meaningful change.

Has your reviews page been the victim of a Facebook internal error? Several justly disgruntled medical practices have seen their Facebook ratings unexpectedly plummet to zero. For one rater8 client, this meant more than 1,500 positive reviews evaporated overnight.

Learn the strategies and tactics healthcare marketers have used to build brands for their orthopedic practices and doctors, both online and offline.

APRIL 2021 – Announcing rater8’s Practice Excellence Awards, where our clients are recognized for going above and beyond in creating the best patient experience possible.

Columbia Skin Clinic needed to improve its ratings quickly. After hearing from their marketing agency about the success other practices have had with rater8, Columbia Skin Clinic selected rater8 as their reputation management company.

Increase your online rankings to attract new patients through Google Search. In this webinar, we'll look at specific Google factors.

Review gating is the process of filtering patients by their experience (negative or positive) before asking them to leave you a review. If they had a positive experience, they are directed to leave a review. If they had a negative experience, they are asked to leave internal feedback.

With rater8, Pediatric Ophthalmic Consultants was able to build thousands of reviews and polish their Google My Business profiles to ensure they make a stellar first impression for patients every time.

Thanks to rater8’s 27% response rate, Cary Orthopaedics quickly racked up reviews and fine-tuned their practice’s operations based on real patient feedback.

Suburban Orthopaedics increased online referrals by 41% year-over-year and realized a return of 29x their investment in rater8.

Healthcare clients frequently ask us, “What should I do first when it comes to marketing? Where do I start?" In this webinar, learn what makes a medical website stand out, how to invest in growing social media platforms, and the pros and cons of paid advertising.

Looking to expand your patient base? Beyond referrals, most patients will find an orthopedic surgeon by searching online first. Don’t miss out on patients just because search engines can’t find your site; a well-constructed website is key to helping them find you.

Want to polish your Google My Business profile? Here are 5 tips to get you started so you can attract new patients online.

Online review sites like Google, Healthgrades, and Vitals are important in helping you attract and retain more patients. Learn how to claim your listings.

When you address problem areas in your practice and nip them in the bud, you raise your average physician rating and mitigate upset patients from generating bad word-of-mouth – both online and face-to-face with friends and family.