Improve practice operations, identify star performers and their key competencies, and address employees in need of additional training.
One centralized dashboard pulls in all internal and external reviews from rater8, Google, Healthgrades, Vitals, WebMD, and Yelp.
Flag comments or reviews, and filter by star-rating so you can easily view and identify the most important ones, while drilling down at the provider or question-level to uncover trends and insights.
Export comments and reports to share with team members.
Use our analytics dashboard to accurately measure the performance of your patient-facing employees.
Monitor survey volume, NPS scores, and star-ratings of your physicians and advanced practitioners side-by-side for easy analysis.
Track surveys sent, open rates, response rates, delivery methods, trends, and more.
We'll prepare detailed analyses for you and your doctors.
Easily identify challenges or problem areas in your practice.
“If you can’t measure it, you can’t improve it.”
Benchmark your performance and compare your practice and physicians to peers to drive improvements in patient experience.
Track the rating and number of reviews for each individual provider and office location.
Identify and target where your holes are in your online reputation
rater8 is the leader in healthcare reputation management. Capture patient feedback, enhance patient satisfaction, and grow online doctor reviews and ratings with rater8.