Capture the Voice of Customers

Obtain relevant feedback and address issues before an online review is submitted.

Make Employees Accountable

To their customers, their fellow staff members and their managers.

Improve Service

Systematically reward top performers and inspire those not at the top.

Boost Employee Morale

Increase retention, decreasing turnover and improve engagement.

Experience the rater8 difference.

rater8 revolutionizes the way businesses improve customer service. We are defining a new category of software with our employee performance measurement platform, which empowers customers to provide objective feedback about customer-facing employees.

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Fast & Fun Feedback

Social real-time feedback from customers about their experience with your customer-facing employees. Make providing feedback fast, focused and fun with rater8's 1-click, 5-star rating system.

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Focused Insight

Use the rater8 analytics dashboard to accurately measure the performance of your customer-facing employees. Identify star performers and their key competencies, and address employees in need of additional training..

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Customers provide feedback in 3 easy steps!

Open the RateMe email, tap a star to rate the employee, and submit optional comments.

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